Responsible Entity
The operator of this platform is responsible for data processing in accordance with the General Data Protection Regulation (GDPR) and can be reached at Marvin-Harrer-Straße 236, 2460 Wörgl, Austria. For questions regarding data protection, please contact info@chainoflakesseptic.com or by phone at 0664 2788709.
Categories of Data Collected
We process only data that is necessary for the operation and management of decentralized wastewater systems. This includes information from forms such as name, email address, and telephone number, technical data from your device and browser (IP address, browser type, operating system), as well as content you submit to us via contact or inquiry forms. In addition, system-related operational data such as maintenance intervals and inspection logs are processed when using the monitoring functions.
Purposes of Processing
Processing is carried out to provide and improve our software solutions for system management, to handle your inquiries, to fulfill contractual obligations, and to comply with legal requirements in the field of environmental and wastewater technology. Automated reminders for maintenance cycles and the digital documentation of inspection logs serve operational safety and planning reliability for operators.
Cookies and Tracking
Our website uses only technically necessary cookies that are required for the basic functionality of the page. Furthermore, we do not use any tracking or analysis tools that monitor your behavior beyond the session. Your data is not shared with third parties for advertising purposes.
Disclosure to Third Parties
Your personal data is only transmitted insofar as this is necessary for the operation of our services. This includes hosting providers that provide the technical infrastructure, as well as, where applicable, providers of form and email services. All service providers are carefully selected and contractually obligated to comply with the GDPR. Transfer to third countries outside the EU only takes place if an adequate level of data protection has been demonstrated.
Retention Period
Personal data is stored only for as long as is necessary for the stated purposes or as required by statutory retention obligations. System-related documentation and inspection logs are subject to industry-specific retention periods for technical infrastructure. After the expiration of these periods, the data is deleted or anonymized.
Your Rights
You have the right to access the data we store, to rectify inaccurate data, to erasure, to restriction of processing, and to data portability. If the processing is based on your consent, you may revoke it at any time with effect for the future. An informal notification to info@chainoflakesseptic.com is sufficient to exercise your rights. You also have the right to lodge a complaint with the Austrian data protection authority.
Transparency and No Misleading Information
We value clear and honest communication. This platform contains no misleading claims, no fake urgency, and no false recommendations. All displayed functions and services correspond to the actual state of our software. There are no official partnerships or affiliations with authorities or manufacturers unless expressly stated. Guarantees for specific results are not provided unless contractually agreed.
Status of This Policy
This privacy policy was last updated on January 15, 2025. Changes to our processing procedures or legal requirements may necessitate an adjustment of this policy. The current version is always available on this page.